| Q:
How quickly can I get an appointment?
A: We usually try to see patients the following day, but certainly
within 48hours. If you call early in the morning do leave
a message on the answer phone; we will return your call as
soon as possible and may be able to see you later in the day.
Q: Can I make
an appointment by e-mail?
A: No, as a busy clinic, it is advisable to phone to make
an appointment for instant availability and confirmation of
time allocated.
Q: On my first
appointment will I be examined and treated?
A: Yes, the physiotherapist will also, if appropriate, give
you exercises to do at home to speed up your recovery.
Q: Do I have
to take off my clothes?
A: It is essential that the physiotherapist can see the area
of problem as this will aid accurate diagnosis and treatment.
We are however very sensitive to patients feelings at all
times, ensuring that you feel comfortable. The clinic does
keep a supply of shorts and you are welcome to bring your
own sports wear to change into.
Q: Can I bring
a friend or relative with me to accompany me while having
treatment?
A: Absolutely! We are always pleased to have you accompanied,
as sometimes it helps in remembering what the physiotherapist
has said when you leave the clinic.
Q: I would
like to become a physiotherapist and am currently studying
at school. Do you take work experience students?
A: Sorry, but we like to respect our patients' privacy and
feel it is inappropriate to have unqualified members of the
public in with us at the time of treating patients. Our physiotherapists
are however very happy to chat to prospective students at
any time and help in any way they can.
Q: Do you do
home visits?
A: Yes we can arrange a home visit. It is better if patients
can be seen in the clinic, but sometimes a couple of treatments
at home help build confidence before venturing out. It may
also be appropriate to do a home visit if you are unable to
manage stairs, as we are situated on the 1st floor of the
building. We do charge more for home visits as they normally
take longer and have to take into consideration the physiotherapist’s
travelling time and expenses.
Q: Do you cover
all sporting injuries as well as other injuries ?
A: Yes, between us all we have seen most problems over the
years. We understand the need for sportsmen and women to return
to their chosen sport as soon as possible and maintain fitness
while they are recovering! We will handle your injury sensibly
and give you the best advice to ensure a safe return as quickly
as possible.
Q: Do you do any exercise/Pilates classes at your
clinic?
A: We have a physiotherapist who works at the clinic who teaches
Pilates, as well as running Pilates classes locally in Pyrford.
Q: I have some problems with my ‘water works’
and have been advised by my doctor to have physiotherapy for
pelvic floor exercise, do you do this ?
A: Yes, this is a specialised field and we are lucky enough
to have a physiotherapist who is highly qualified in this
area.
Q: My mother
has had a ‘stroke’ and has been advised to have
physiotherapy. Do you do this type of treatment?
A: Yes, one of our physiotherapists specializes in treating
neurological conditions.
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